Terms of service
Last updated: 29 September 2026
Agreement
These Terms are an agreement between you and Cadify("we", "us"). By accessing or using Cadify(the "Service"), including our mobile applications and https://cadify.golf, you agree to these Terms. If you do not agree, do not use the Service.
The Service
Cadify provides a platform for golfers to find and book caddies, and for caddies to offer services and receive payment subject to our flows and the rules of the courses and jurisdictions involved. We are a technology provider, not a caddie employer, club, or insurer.
Accounts
You must provide accurate information, keep your credentials secure, and be responsible for activity on your account. You must be old enough to enter a binding contract in your region. We may suspend or terminate accounts that risk other users, the platform, or legal compliance.
Bookings and conduct
Bookings you place or accept are between you and the other party, subject to these Terms and in-app terms shown at purchase. You agree to follow course rules, treat others with respect, and not misuse the platform (including fraud, harassment, or circumventing payment).
Caddie service expectations
Caddies who accept a booking are expected to be on-site at the relevant golf course at least 30 minutes before the golfer's scheduled tee time. Late arrival or no-show without prior notice is a violation of these Terms and may result in booking cancellation, negative review, or account suspension. Caddies should communicate any anticipated delays directly to the golfer via the in-app messaging system as early as possible.
Round rates displayed on caddie profiles are quoted per booking for the specified hole count (9-hole or 18-hole). Rates include the halfway stop for 18-hole rounds. Additional charges not agreed upon before booking are not permitted.
Payments and fees
Golfers pay the caddie's round rate plus a 10% Cadify platform fee. The rate, the fee, and the total are shown before you confirm a booking.
When you send a booking request, your card is authorised (held), not charged. It is charged only when the caddie accepts. If the caddie declines or does not respond within 24 hours, the hold is released and you are not charged.
Caddies receive their full round rate. Cadifycovers card processing fees. Caddie earnings are credited to the caddie's Cadify wallet and become available 7 days after payment. Withdrawals are coming soon. Earnings are tracked safely in the Cadify wallet in the meantime. Withdrawals may require identity or bank verification with our payment partners.
Tips are not handled in the app. Tip your caddie directly.
Payments are processed by Stripe. You authorise us and our partners to perform the transactions you initiate in the Service.
Cancellations and refunds
Cancellation and refund rules are governed by the in-app booking state, applicable law, and any policy we publish in the app. We may update operational rules to protect users and the integrity of the marketplace.
Disclaimers
The Service is provided "as is" to the maximum extent permitted by law. We do not guarantee uninterrupted or error-free operation. Golf involves inherent risk; you participate at your own risk.
Limitation of liability
To the maximum extent permitted by law, Cadify and its suppliers are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill. Our aggregate liability for any claim is limited to the greater of amounts you paid to us in the three months before the event or a nominal cap where permitted.
Governing law
These Terms are governed by the laws of the Republic of South Africa, without regard to conflict-of-law rules, unless mandatory consumer protection rules in your country say otherwise. The courts of South Africa have jurisdiction unless the law requires otherwise.
Changes
We may update these Terms. We will post the new version on https://cadify.golfand update the "Last updated" date. Continued use after changes means you accept the updated Terms, to the extent allowed by law.